LAKESIDE POLICIES
856-424-1768
Policies of Lakeside Pet Resort
Abandonment:
Pets will be held until full payment is received. If a bill becomes more than eight days overdue, you, as owner, agree that the pet becomes property of Lakeside Pet Resort. Abandoning an animal at a boarding facility is a serious criminal offense in New Jersey. Such offenses will be handled accordingly to the fullest extent of the law. If you need help finding a new home for your pet call your local shelter. They have the best access to the resources that can help you in your situation.
Belongings:
Pets are welcome to bring up to two of there favorite chewable toys. Bedding will not be accepted due to difficulty in cleaning, tracking and destruction by pets. Please be aware that destruction or loss of belongings may occur, and the kennel will not be responsible for them.
Discounts:
Boarding discounts are available with proper ID for the following:
Police, Fire, Military Personnel, Senior Citizens.
Long term discounts (over 30 days) are also available.
Please note; all discounts are applied to boarding rates only. This does not include grooming services, retail items, medication administration or extra boarding activities. Call for details and pricing.
Police, Fire, Military Personnel, Senior Citizens.
Long term discounts (over 30 days) are also available.
Please note; all discounts are applied to boarding rates only. This does not include grooming services, retail items, medication administration or extra boarding activities. Call for details and pricing.
Emergencies:
Should your pet develop any health condition during his/her stay, which in our professional opinion requires veterinary care, you as Owner authorize us to take your pet to a veterinarian. We will attempt to take your pet to your veterinarian if he/she is available. You will be notified of this and of any problems and assume all veterinarian and transportation charges.
Feeding:
We board many animals and it is very important to us that your pet gets the correct type and correct amount of food during their entire stay. If you would like to bring your own food there are a few rules to help ensure the efficiency of our feeding procedures.
You may bring your pet's food from home at no extra cost. However, we ask that all food brought from home is individually packaged and labeled per pet, per meal, per day. Due to storage limitations we no longer accept food bins, Tupperware containers, or large bags of dog food, unless otherwise approved ahead of time.
If you do not bring your pets food, we feed our canine guests “Fromm Adult Chicken & Rice” diet during their stay with us. Our feline guests are fed “Fromm Game Bird” cat food, “Surf & Turf”, or a similar alternative Adult cat food. (wet and dry varieties available). This is an easily digested diet and highly rated brands of food. It is always best to bring your own pet's regular diet to be fed while boarding to avoid digestive issues. We are equipped to be able to refrigerate food as well as microwave it.
You may bring your pet's food from home at no extra cost. However, we ask that all food brought from home is individually packaged and labeled per pet, per meal, per day. Due to storage limitations we no longer accept food bins, Tupperware containers, or large bags of dog food, unless otherwise approved ahead of time.
If you do not bring your pets food, we feed our canine guests “Fromm Adult Chicken & Rice” diet during their stay with us. Our feline guests are fed “Fromm Game Bird” cat food, “Surf & Turf”, or a similar alternative Adult cat food. (wet and dry varieties available). This is an easily digested diet and highly rated brands of food. It is always best to bring your own pet's regular diet to be fed while boarding to avoid digestive issues. We are equipped to be able to refrigerate food as well as microwave it.
Fleas:
All animals that come to Lakeside Pet Resort are screened for fleas and other health anomalies at the time of arrival. Depending on the severity of the infestation an all-natural medicated bath could be given to remove the fleas from the pet. The use of a Capstar Flea Tablet could be another option as well. We will do our best to reach you at the phone numbers you provide for us before any method is applied. Please be aware that any such treatments are not guaranteed 100% effective. These are only intermediate remedies and are not means of preventive care in any way. The costs of the treatment(s) will be added to your current bill.
Grooming:
Lakeside Pet Resort provides a full spectrum of grooming services. If it is discovered that your pet is severely matted we may deem it necessary to shave or dematt and that these procedures may have unpleasant consequences such as clipper burn, brush burn, or nicks and cuts. We will do our best to get into contact with you before any of these actions are taken. Lakeside Pet Resort will use all precautions during these procedures but will not be held responsible for the aforementioned side effects.
If your dog and/or cat is found to be infested with fleas, Lakeside will treat as they deem necessary. See more info about this in the ‘Fleas’ section above.
If your dog and/or cat is found to be infested with fleas, Lakeside will treat as they deem necessary. See more info about this in the ‘Fleas’ section above.
Hours of Operation (hours, holidays, check IN/out):
Lakeside Pet Resort is staffed to take care of all the animals we board every day of the year. Our office, however, is closed on certain holidays. Office hours are as follow:
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Pick-up and drop-off hours:
Monday to Saturday 8:00am - 6:00pm Sunday 11:00am - 5:00pm |
We are closed on the following holidays:
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Check-In
You can drop off at any time during our open hours. The time of drop off does not effect the cost of boarding. You will be charged a full days rate for the arrival day regardless of the time you bring your pet to us. We ask for any animals that are dropped off after 5:00pm to be fed at home if they normally eat in the PM. This helps prevent the risk of over-night messes that can come about being fed so close to our closing hours.
Check-Out
Checking out can be done any time between 8:00am and 6:00pm Monday - Saturday and between 11:00am and 5:30pm on Sunday. The day of departure is added to the total boarding cost as a full day rate. If you check out before 12:00pm you will not be charged for the final day. If you schedule any bathing or grooming for your pet to be done on the day of departure you will not be charged for that days boarding, regardless of the time you pick up.
You can drop off at any time during our open hours. The time of drop off does not effect the cost of boarding. You will be charged a full days rate for the arrival day regardless of the time you bring your pet to us. We ask for any animals that are dropped off after 5:00pm to be fed at home if they normally eat in the PM. This helps prevent the risk of over-night messes that can come about being fed so close to our closing hours.
Check-Out
Checking out can be done any time between 8:00am and 6:00pm Monday - Saturday and between 11:00am and 5:30pm on Sunday. The day of departure is added to the total boarding cost as a full day rate. If you check out before 12:00pm you will not be charged for the final day. If you schedule any bathing or grooming for your pet to be done on the day of departure you will not be charged for that days boarding, regardless of the time you pick up.
Medication:
The staff members at Lakeside Pet Resort are trained to administer medications to both dogs and cats through a variety of routes and methods. If your pet requires medication during their stay with us, please bring the medication in its original container. If your instructions are any different from the containers printed text, please be sure to write them out in clear and detailed handwriting. The cost for each round of medication is $3.00 total (regardless of the amount of different medications per round). We can refrigerate medications if needed. Insulin injections can only be administered if the syringes are pre-loaded to the correct amount for each dose. The cost of insulin injections is separate from standard medications and costs $6.00 per injection.
Payments (methods, deposits, refunds, etc.):
First time boarders are required to leave a 50% advance deposit of the full boarding cost to finalize a reservation.
Returning clients are required to leave an advance deposit of one nights rate to finalize a reservation.
*Deposit requirements are subject to change based on vacancy, season, and other factors.
Cancellations made with at least 48 hours before the scheduled arrival date are eligible for full refunds.
Returning clients are required to leave an advance deposit of one nights rate to finalize a reservation.
*Deposit requirements are subject to change based on vacancy, season, and other factors.
Cancellations made with at least 48 hours before the scheduled arrival date are eligible for full refunds.
Remaining balances are due at the time of pick-up. You are able to call in a card number over the phone to pre-pay at any time during your stay. It is possible that due to the nature of grooming, an exact total will not be able to be determined before the grooming takes place.
Vaccinations:
We require proof of current Rabies vaccination only. For all other vaccinations your veterinarian's protocol will be followed. We strongly recommend that no vaccinations be given within 14 days of boarding because they will not provide any protection for your pet during their stay and side effects from receiving the vaccination should be avoided when boarding.
NOTE: We cannot accept a dog that received intranasal or oral (live virus) Bordetella vaccine within 14 days of it's stay because of a risk of transmission of the virus to other boarders.
NOTE: We cannot accept a dog that received intranasal or oral (live virus) Bordetella vaccine within 14 days of it's stay because of a risk of transmission of the virus to other boarders.
Abandonment:
Pets will be held until full payment is received. If a bill becomes more than eight days overdue, you, as owner, agree that the pet becomes property of Lakeside Kennel & Cattery. Abandoning an animal at a boarding facility is a serious criminal offense in New Jersey. Such offenses will be handled accordingly to the fullest extent of the law. If you need help finding a new home for your pet call your local shelter. They have the best access to the resources that can help you in your situation.
Belongings:
Pets are welcome to bring up to two of there favorite chewable toys. Bedding will not be accepted due to difficulty in cleaning, tracking and destruction by pets. Please be aware that destruction or loss of belongings may occur, and the kennel will not be responsible for them.
Discounts:
Boarding discounts are available with proper ID for the following:
Police, Fire, Military Personnel, Senior Citizens.
Long term discounts (over 30 days) are also available.
Please note; all discounts are applied to boarding rates only. This does not include grooming services, retail items, medication administration or extra boarding activities. Call for details and pricing.
Emergencies:
Should your pet develop any health condition during his/her stay, which in our professional opinion requires veterinary care, you as Owner authorize us to take your pet to a veterinarian. We will attempt to take your pet to your veterinarian if he/she is available. You will be notified of this and of any problems and assume all veterinarian and transportation charges.
Feeding:
We board many animals and it is very important to us that your pet gets the correct type and correct amount of food during their entire stay. If you would like to bring your own food there are a few rules to help ensure the efficiency of our feeding procedures.
You may bring your pet's food from home at no extra cost. However, we ask that all food brought from home is individually packaged and labeled per pet, per meal, per day. Canned/wet food does not need to be portioned out. Due to storage limitations we no longer accept food bins, Tupperware containers, or large bags of dog food, unless otherwise approved ahead of time.
If you do not bring your pets food, we feed our canine guests Purina Pro Plan Sensitive Skin Sensitive Stomach, which is Salmon based, during their stay with us. Our feline guests are fed Blue Buffalo Kibble or a similar alternative Adult cat food. This is an easily digested diet and highly rated brands of food.
Canned or wet food is not offered but can be served at an additional fee.
It is always best to bring your own pet's regular diet to be fed while boarding to avoid digestive issues. We are equipped to be able to refrigerate food as well as microwave it.
Fleas:
All animals that come to Lakeside are screened for fleas and other health anomalies at the time of arrival. Depending on the severity of the infestation an all-natural medicated bath could be given to remove the fleas from the pet. The use of a Capstar Flea Tablet could be another option as well. We will do our best to reach you at the phone numbers you provide for us before any method is applied. Please be aware that any such treatments are not guaranteed 100% effective. These are only intermediate remedies and are not means of preventive care in any way. The costs of the treatment(s) will be added to your current bill.
Grooming:
Lakeside provides a full spectrum of grooming services. If it is discovered that your pet is severely matted we may deem it necessary to shave or dematt and that these procedures may have unpleasant consequences such as clipper burn, brush burn, or nicks and cuts. We will do our best to get into contact with you before any of these actions are taken. Lakeside Kennel & Cattery will use all precautions during these procedures but will not be held responsible for the aforementioned side effects.
If your dog and/or cat is found to be infested with fleas, Lakeside will treat as they deem necessary. See more info about this in the ‘Fleas’ section above.
Hours of Operation (hours, holidays, check out times):
Lakeside Kennel & Cattery is staffed to take care of all the animals we board every day of the year. Our office, however, is closed on certain holidays. Office hours are as follow:
Pets will be held until full payment is received. If a bill becomes more than eight days overdue, you, as owner, agree that the pet becomes property of Lakeside Kennel & Cattery. Abandoning an animal at a boarding facility is a serious criminal offense in New Jersey. Such offenses will be handled accordingly to the fullest extent of the law. If you need help finding a new home for your pet call your local shelter. They have the best access to the resources that can help you in your situation.
Belongings:
Pets are welcome to bring up to two of there favorite chewable toys. Bedding will not be accepted due to difficulty in cleaning, tracking and destruction by pets. Please be aware that destruction or loss of belongings may occur, and the kennel will not be responsible for them.
Discounts:
Boarding discounts are available with proper ID for the following:
Police, Fire, Military Personnel, Senior Citizens.
Long term discounts (over 30 days) are also available.
Please note; all discounts are applied to boarding rates only. This does not include grooming services, retail items, medication administration or extra boarding activities. Call for details and pricing.
Emergencies:
Should your pet develop any health condition during his/her stay, which in our professional opinion requires veterinary care, you as Owner authorize us to take your pet to a veterinarian. We will attempt to take your pet to your veterinarian if he/she is available. You will be notified of this and of any problems and assume all veterinarian and transportation charges.
Feeding:
We board many animals and it is very important to us that your pet gets the correct type and correct amount of food during their entire stay. If you would like to bring your own food there are a few rules to help ensure the efficiency of our feeding procedures.
You may bring your pet's food from home at no extra cost. However, we ask that all food brought from home is individually packaged and labeled per pet, per meal, per day. Canned/wet food does not need to be portioned out. Due to storage limitations we no longer accept food bins, Tupperware containers, or large bags of dog food, unless otherwise approved ahead of time.
If you do not bring your pets food, we feed our canine guests Purina Pro Plan Sensitive Skin Sensitive Stomach, which is Salmon based, during their stay with us. Our feline guests are fed Blue Buffalo Kibble or a similar alternative Adult cat food. This is an easily digested diet and highly rated brands of food.
Canned or wet food is not offered but can be served at an additional fee.
It is always best to bring your own pet's regular diet to be fed while boarding to avoid digestive issues. We are equipped to be able to refrigerate food as well as microwave it.
Fleas:
All animals that come to Lakeside are screened for fleas and other health anomalies at the time of arrival. Depending on the severity of the infestation an all-natural medicated bath could be given to remove the fleas from the pet. The use of a Capstar Flea Tablet could be another option as well. We will do our best to reach you at the phone numbers you provide for us before any method is applied. Please be aware that any such treatments are not guaranteed 100% effective. These are only intermediate remedies and are not means of preventive care in any way. The costs of the treatment(s) will be added to your current bill.
Grooming:
Lakeside provides a full spectrum of grooming services. If it is discovered that your pet is severely matted we may deem it necessary to shave or dematt and that these procedures may have unpleasant consequences such as clipper burn, brush burn, or nicks and cuts. We will do our best to get into contact with you before any of these actions are taken. Lakeside Kennel & Cattery will use all precautions during these procedures but will not be held responsible for the aforementioned side effects.
If your dog and/or cat is found to be infested with fleas, Lakeside will treat as they deem necessary. See more info about this in the ‘Fleas’ section above.
Hours of Operation (hours, holidays, check out times):
Lakeside Kennel & Cattery is staffed to take care of all the animals we board every day of the year. Our office, however, is closed on certain holidays. Office hours are as follow:
|
Pick-up and drop-off hours:
8:00am - 5:30pm Monday to Saturday 11:00am - 5:00pm Sunday |
We are closed on the following holidays:
|
Check-In
You can drop off at any time during our open hours. The time of drop off does not effect the cost of boarding. You will be charged a full days rate for the arrival day regardless of the time you bring your pet to us. We ask for any animals that are dropped off after 4:00pm to be fed at home if they normally eat in the PM. This helps prevent the risk of over-night messes that can come about if they were to be fed so close to our closing hours.
Check-Out
Checking out can be done anytime between 9:00am and 5:30pm. The day of departure is added to the total boarding cost as a full day rate. If you check out before 12:00pm you will not be charged for the final day. If you schedule any bathing or grooming for your pet to be done on the day of departure you will not be charged for that days boarding, regardless of the time you pick up.
Medication:
The staff members at Lakeside Pet Resort are trained to administer medications to both dogs and cats through a variety of routes and methods. If your pet requires medication during their stay with us, please bring the medication in its original container. If your instructions are any different from the containers printed text, please be sure to write them out in clear and detailed handwriting. We can refrigerate medications if needed.
Payments (methods, deposits, refunds, etc.):
Due to increased demand for our services and our desire to have accommodations for all our loyal customers, we will be requiring a 50% deposit at the time of all bookings. Cancellations made with at least 48 hours before the scheduled arrival date are eligible for full refunds. We appreciate your continued support and understanding while we do our best to strive each day for the best Lakeside experience possible. We accept cash, check, Visa, Master Card, Discover, and American Express. After the initial 50% deposit at the time of booking, the remaining cost is due at the time of pick up. Prepaying in full is available and encouraged.
Vaccinations:
We require proof of current Rabies, Distemper & Bordetella. We strongly recommend that no vaccinations be given within 14 days of boarding because they will not provide any protection for your pet during their stay and side effects from receiving the vaccination should be avoided when boarding.
You can drop off at any time during our open hours. The time of drop off does not effect the cost of boarding. You will be charged a full days rate for the arrival day regardless of the time you bring your pet to us. We ask for any animals that are dropped off after 4:00pm to be fed at home if they normally eat in the PM. This helps prevent the risk of over-night messes that can come about if they were to be fed so close to our closing hours.
Check-Out
Checking out can be done anytime between 9:00am and 5:30pm. The day of departure is added to the total boarding cost as a full day rate. If you check out before 12:00pm you will not be charged for the final day. If you schedule any bathing or grooming for your pet to be done on the day of departure you will not be charged for that days boarding, regardless of the time you pick up.
Medication:
The staff members at Lakeside Pet Resort are trained to administer medications to both dogs and cats through a variety of routes and methods. If your pet requires medication during their stay with us, please bring the medication in its original container. If your instructions are any different from the containers printed text, please be sure to write them out in clear and detailed handwriting. We can refrigerate medications if needed.
Payments (methods, deposits, refunds, etc.):
Due to increased demand for our services and our desire to have accommodations for all our loyal customers, we will be requiring a 50% deposit at the time of all bookings. Cancellations made with at least 48 hours before the scheduled arrival date are eligible for full refunds. We appreciate your continued support and understanding while we do our best to strive each day for the best Lakeside experience possible. We accept cash, check, Visa, Master Card, Discover, and American Express. After the initial 50% deposit at the time of booking, the remaining cost is due at the time of pick up. Prepaying in full is available and encouraged.
Vaccinations:
We require proof of current Rabies, Distemper & Bordetella. We strongly recommend that no vaccinations be given within 14 days of boarding because they will not provide any protection for your pet during their stay and side effects from receiving the vaccination should be avoided when boarding.
Contact UsWe accept cash, checks, and all major credit cards
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Office HoursMon - Sat: 8am - 6pm
Sun: 11am - 5pm Just like at a hotel, boarding at Lakeside is charged on a per day basis, effective on the day of check-in, regardless of drop-off time. If your pet is picked up before 12pm (noon) on the day of check-out or 230pm if they got bathed or groomed, you will not be charged for that day. Boarding discounts available with proper ID:
Police, Fire, Military Personnel and Seniors. Long-term discounts (over 30 days) are also available. Call for details and pricing. ** All pricing and policies are subject to change without notice.** |
Office ClosuresNew Years Day
Easter Day Memorial Day July 4th Labor Day Thanksgiving Day Christmas Day 
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